Clearing the cache in your web browser for https://app.ardrive.io can help when you think things aren’t behaving as they should. This includes:

• Incorrect file status

• Missing files, folders or drives

Syncing a large Drive can take several minutes depending on how many items are in it.

Clearing Your Cache

Brave Browser

• brave://settings in the search bar

• Privacy and security in the left menu

• Cookies and other site data selection

• See all cookies and site data selection

• app.ardrive.io in the search bar

• click garbage can icon and confirm

• reload app.ardrive.io

Chrome Browser

• chrome://settings in the search bar

• Privacy and security in the left menu

• Cookies and other site data selection

• See all cookies and site data selection

• app.ardrive.io in the search bar

• click garbage can icon and confirm

• reload app.ardrive.io

Firefox Browser

• In the Menu bar at the top of the screen, click Firefox and select Preferences.

• Select the Privacy & Security panel.

• In the Cookies and Site Data section, click Clear Data….

• Remove the check mark in front of Cookies and Site Data.

  • For more information about managing site data, see Manage local site storage settings.

• With Cached Web Content check marked, click the Clear button.

• Close the about:preferences page. Any changes you've made will automatically be saved.

Safari Browser

1. While Safari is running, select the first option, Safari, from the top left of your menu bar.

2. Select Preferences… or use the keyboard shortcut [CMD] + [,]

3. A pop-up window will open. Select the Advanced tab.

4. Click the checkbox at the bottom of this tab that reads Show Develop menu in menu bar. A new item will now appear in the menu bar called Develop.

5. Whenever you want to clear your cache, click on Develop and select Empty Caches.

6. Reload the page you’re on, and you’ll be good to go.